Emplesh Refund & Return Policy

Thank you for shopping at Emplesh! We are committed to ensuring your satisfaction. Please take a moment to review our refund and return policy below.

Returns:

• We accept returns within 14 days from the original purchase date.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

Refunds:

• Once we receive your returned item, our team will inspect it and process your refund.
• Refunds will be issued to the original payment method within 10 business days.

Exchanges:

• If you received a defective or damaged item, we are happy to exchange it for a new one.
• Please contact our customer service team at business@emplesh.com to initiate an exchange.

Return Shipping:

• Customers are responsible for return shipping costs, except in cases of defective or damaged items.
• We recommend using a trackable shipping service to ensure your return is received safely.

How to Initiate a Return:

• To initiate a return, please contact our customer service team at business@emplesh.com.
• Include your order number, a brief explanation for the return, and any relevant photos if applicable.

Non-Returnable Items:

• Certain items, including personalized products and perishable goods, are non-returnable.
• Please check the product description for any specific return restrictions.

In-Store Returns:

• For purchases made at our physical store locations, please return the item to the same location along with the original receipt.

Cancellations:

• If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.

Contact Us:
If you have any questions or concerns regarding our return policy, please reach out to our customer service team at business@emplesh.com.

Thank you for choosing Emplesh! We appreciate your business and aim to provide you with an excellent shopping experience.

Emplesh ♡
business@emplesh.com